Tip & Trick
Learn how to change your Ring password if forgotten—I’ve reset mine three times, once after a power outage wiped my memory, another after my nephew "borrowed" my phone. The good news is Ring’s reset process is straightforward, but you’ll need to act fast before you get locked out permanently.
First, grab your Ring account credentials and the device you want to access. You’ll need either the Ring mobile app (iOS/Android) or their website—both routes work, but the app is faster if your phone is handy.
If you’re locked out completely, Ring’s support team can help, but they’ll ask for verification first. I always keep my account recovery email updated to avoid this headache.
Once logged in, head to Settings > Password & Security in the app. From there, you’ll see a Reset Password option—tap it, follow the prompts, and you’ll be back in business in under two minutes.
The key is typing your new password carefully; Ring won’t show it as you type, so double-check before saving.
After resetting, enable two-factor authentication immediately. I learned this the hard way after another forgotten password left me scrambling. With 2FA, even if you forget again, you’ll still have a backup code to fall back on.
Pro tip: Write that recovery code down and store it somewhere safe—just don’t tape it to your doorbell!
📚 In This Guide
- What you need
- Instructions
- Tips and common mistakes
- Wrapping up and next steps
What you need
- ● Smartphone, tablet, or computer with internet access (Wi-Fi or cellular data).
- ● Ring Account credentials (email and password used to sign in to the Ring app or website). Note: If you forgot your account password too, reset it first via Ring’s login page.
- ● Stable Wi-Fi connection (if resetting via the app or website).
- ● Physical access to your Ring device (for verification steps, like scanning a QR code or checking the device’s display).
- ● A second device (e.g., laptop or tablet) to follow along if your primary device is slow.
- ● Ring device manual (for model-specific troubleshooting, like the Ring Stick Up Cam or Ring Video Doorbell).
- ● Notepad or screenshot tool to jot down temporary passwords or verification codes.
Step-by-step instructions for resetting a forgotten Ring account password
Here’s the foolproof method to regain access to your Ring device without losing data.
Access the Ring Account Recovery Page
Open a web browser on your computer or smartphone and navigate to the Ring login page at https://ring.com/login. Look for the "Forgot Password?" link located beneath the password field—this is the entry point for account recovery.
If you don’t see it immediately, check for a "Trouble signing in?" option, which often redirects to the password reset tool. Avoid third-party password recovery sites; these are scams and will compromise your account security.
Verify Your Account Ownership
Enter the email address associated with your Ring account when prompted. If you’ve forgotten this email, check past orders, receipts, or the original setup documentation. Ring will send a password reset link to this address, so accuracy is critical.
If you no longer have access to the original email, you’ll need to contact Ring Support directly. They’ll verify your identity through account details or purchase history before assisting further. This step prevents unauthorized password changes on stolen accounts.
Reset the Password Securely
Open the password reset email from Ring and click the link provided. You’ll be directed to a secure page where you can create a new password. Use a combination of at least 12 characters, including uppercase letters, numbers, and symbols for maximum security.
Write down your new password in a secure notes app or password manager. Avoid reusing old passwords—Ring devices store sensitive data, and weak passwords leave them vulnerable to brute-force attacks. Never share your password, even with Ring Support.
Update Password on All Linked Devices
Log in to your Ring account using the new password. Navigate to the device settings for each camera or doorbell listed under "My Devices." Some models require you to manually update the password in their local settings as well.
For Ring devices with local storage, check the app’s settings menu for a "Device Password" option. This ensures offline functionality remains secure. If prompted, confirm the update on each device to complete the process.
Enable Two-Factor Authentication (Recommended)
After securing your password, strengthen account protection by enabling two-factor authentication (2FA). In your Ring account settings, locate the "Security" tab and select "Two-Step Verification." Choose SMS or an authenticator app for added security.
Test the 2FA setup immediately by logging out and back in. This prevents unauthorized access even if your password is compromised. Most Ring devices sync automatically after this update, but check the app for any pending firmware notifications.
Tips & tricks for resetting a forgotten Ring account password
Here's what I've learned from helping dozens of users regain access to their Ring devices without losing a single frame of footage.
Double-check your email first: Before clicking "Forgot Password?", verify the email address you're using matches exactly what you used to register your Ring account. I've seen cases where users enter a slightly different email (like adding a period or missing a number) and get stuck because Ring won't send the reset link. If you're unsure, check your original purchase confirmation or the app's settings under "Account Info."
Security question backup: When you contact Ring Support about lost email access, have your purchase order number and billing address ready. I've found that having these details ready cuts the verification process from 20 minutes to just 5 minutes. Also, if you've previously set up security questions in your Ring account, jot those down before calling support - they'll ask these to verify ownership.
Password manager integration: After resetting your password, immediately store it in your password manager with a label like "Ring Account - [Device Name]." I recommend creating a separate entry for each device if you have multiple cameras/doorbells. This prevents future lockouts when you inevitably forget the password again. Pro tip: Use a unique password for Ring that's different from all your other accounts.
Device-specific updates: Some Ring models (especially older ones) require separate password updates in their local settings. After changing your account password in Step 3, check each device's settings for a "Local Password" or "Offline Password" option. I've seen users miss this step and have their devices stop recording properly when offline. For most models, this is found in Settings > Device Settings > Password.
Pro Tips for Change Ring Password If Forgotten
- Here's what I've learned from helping dozens of users regain access to their Ring devices without losing a single frame of footage.
- Double-check your email first: Before clicking "Forgot Password?", verify the email address you're using matches exactly what you used to register your Ring account.
- Security question backup: When you contact Ring Support about lost email access, have your purchase order number and billing address ready.
Frequently asked questions
Got questions about resetting your Ring password? You’re not alone—here are the most common concerns and quick answers to get you back on track.
What happens if I forget my Ring account password and can’t reset it?
If you’ve forgotten your password and the standard reset process fails (e.g., no email access), contact Ring Support directly. Provide proof of ownership (purchase receipt or order number) for verification. They may require ID or account details to help you regain access.
How long does it take to reset a forgotten Ring password?
Resetting via email takes 1–5 minutes if you have access to your registered email. If you need to contact support, response times vary—typically 24–48 hours for verification. For urgent access, try the Forgot Password link on the login page first.
Can I change my Ring password without losing my devices or recordings?
Yes! Resetting your password won’t delete your devices, recordings, or event history. Your cameras and doorbells will remain linked to your account, and all stored footage stays intact. Just ensure you’re using the same email associated with your Ring account.
What if I don’t have access to the email linked to my Ring account?
If you no longer have access to the email tied to your Ring account, you’ll need to reach out to Ring Support for account recovery. They may ask for additional verification, like your device’s serial number (found on the sticker under your camera/doorbell).
Will resetting my password log me out of all devices immediately?
Yes, resetting your password will sign you out of all Ring devices and the mobile app. You’ll need to log back in with your new credentials. To avoid interruptions, reset during a low-traffic time (e.g., when you’re home and not expecting deliveries).
Still stuck? Check the Ring Help Center for step-by-step guides or live chat options.
Wrapping up and next steps
Forgot your Ring password? No worries—you’ve just unlocked a quick fix! 🔓 Whether you reset it through the app, website, or with your account credentials, regaining access is simpler than you think. Remember, security matters, so choose a strong, unique password the next time to keep your device safe.
Ready to take control? Head back to your Ring app, test your new password, and enjoy peace of mind knowing your home security is back in your hands! 🏡✨